Jurnal Ilmiah Manajemen Kesatuan
Vol. 13 No. 6 (2025): JIMKES Edisi November 2025

The Influence of Servant Leadership on Employee Performance and Organizational Commitment: The Mediating Effect of Work Motivation

Isbat (Universitas Pakuan, Indonesia)
Nancy Yusnita (Universitas Pakuan, Indonesia)
Widodo Sunaryo (Universitas Pakuan, Indonesia)
Yayan Hadiyat (Universitas Pakuan, Indonesia)



Article Info

Publish Date
30 Nov 2025

Abstract

This research examines how servant leadership influences employee performance and organizational commitment within the Indonesian public sector, with work motivation as a mediating factor. Using a quantitative approach and Structural Equation Modelling (SEM) on 157 employees, the study develops a framework for enhancing employee outcomes. The results indicate that servant leadership has a positive impact on both performance and commitment, through direct and indirect channels. Work motivation proved to be a critical mediator, explaining 38.95% of the total effect of servant leadership on performance and 24.68% of the effect on commitment. The main contribution of this study is its integrated model, which explores the synergy between servant leadership and motivation within the bureaucratic and collectivist setting of Indonesian public enterprises. These findings strengthen existing motivation theories, while practically, they underscore the necessity for public organizations to adopt an approach that cultivates servant leaders and strengthens motivation through supportive systems. In summary, servant leadership and work motivation function together to improve performance and commitment. Future studies are encouraged to extend this model to other industries and use mixed-methods research for deeper contextual understanding.

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Journal Info

Abbrev

jimkes

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Jurnal Ilmiah Manajemen Kesatuan (JIMKES) dikelola dan diterbitkan oleh Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) Institut Bisnis dan Informatika Kesatuan bekerjasama dengan Fakultas Bisnis dan Fakultas Vokasional IBI ...