Review of Multidisciplinary Academic and Practice Studies
Vol 1 No 2 (2024): August

Developing Value Proposition Design for Sustainable Sharia Banking Training Services in Lampung

Hengki Yuliansyah (Telkom University, Indonesia)



Article Info

Publish Date
30 Sep 2024

Abstract

Purpose: This study aims to identify the causes of business performance gaps and design a value proposition for a training and consulting service company in the sharia financial sector in Lampung Province, specifically CV. Akselerasi IndonesiaJuara. Research Methodology: This study employs an exploratory research approach to investigate existing phenomena, identify business challenges, and develop initial insights that lead to the refinement of research questions. A qualitative case study method was applied through interviews, observations, and document analysis involving stakeholders of Islamic banking institutions. Results: The findings indicate that CV. Akselerasi Indonesia Juara needs to develop sustainable training programs because BPRS (Islamic Rural Banks) prefer services that extend beyond classroom-based training. The proposed programs include alumni forums, knowledge-sharing platforms, and continuous mentoring programs to enhance long-term impactand customer engagement. Conclusion: The study concludes that a value proposition design approach helps align training and consulting services with customer needs by creating customized, sustainable, and impact-oriented programs for Islamic banking institutions. Limitation: This study focuses on CV. Akselerasi Indonesia Juara as a training and consulting service provider and examines its value proposition development within the Islamic banking sector in Lampung Province. Contribution: This study contributes by providing a practical value proposition framework for improving business competitiveness in the training and consulting industry, particularly after the challenges caused by the COVID-19 pandemic.

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Journal Info

Abbrev

rmaps

Publisher

Subject

Other

Description

Published by Lembaga Penelitian dan Pengabdian kepada Masyarakat (LPPM), Sekolah Tinggi Ilmu Ekonomi Krakatau, Review of Multidisciplinary Academic and Practice Studies (RMAPS) is an online and open-access academic journal focusing on critical and original multidisciplinary approaches. Review of ...