Indonesian Business Review
Vol 8 No 2 (2025): Indonesian Business Review - In Progress

Do Work Overtime and Work Overload Hinder the Performance of Mantri at Bank BRI?

Pratomo, Bari Indro (Unknown)
Agustina, Tri Siwi (Unknown)



Article Info

Publish Date
09 Dec 2025

Abstract

This study aims to analyze (1) the direct effect of work overload and work overtime on job performance; (2) the direct effect of work overload and work overtime on work-life balance; (3) the direct effect of work overload and work overtime on job performance through work-life balance; (4) the moderating effect of perceived organization support on the effect of work-life balance on job performance. The sampling technique used was a saturated sample (census). The type of research was quantitative causal research, with a sample of 341 clerks working at Bank BRI Regional Office Jakarta 1. Structural equational modeling analysis in this study was conducted using AMOS 20.0 software. The results of the study show that (1) overtime work and work overload do not have a significant direct effect on job performance (2) overtime work and work overload have a negative effect on work-life balance (3) work-life balance fully mediates the effect of overtime work on job performance (job performance) (4) work-life balance was proven to fully mediate the effect of work overload on job performance (5) work-life balance was proven to affect job performance (6) perceived organization support was proven to strengthen the effect of work-life balance on job performance.

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Journal Info

Abbrev

ibr

Publisher

Subject

Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

Description

IBR seeks to publish high-quality, scholarly empirical research articles in : - management, - strategic management, - organization, - entrepreneurship, - operation management, - human resource management, - business, and organization topics that test, extend, or build theory and contribute to ...