Jurnal Riset Sistem Informasi
Vol. 3 No. 1 (2026): Januari : Jurnal Riset Sistem Informasi

ANALISIS REPRESENTASI CHATBOT DALAM MEDIA SOSIAL, HIBURAN, DAN DAMPAKNYA TERHADAP BUDAYA DIGITAL

Syifa Mauliddia (Unknown)
Dian Indri Eklesia Lumban Tobing (Unknown)
Dwi Anggita (Unknown)



Article Info

Publish Date
02 Jan 2026

Abstract

The development of chatbots today has shaped new ways for humans to interact in an all-digital environment. Chatbots are no longer understood as tools that simply answer simple questions, but have evolved into entities that are present and play a role in various digital spaces, from education, mental health, social media, entertainment, to pop culture communities. This study presents an overview to understand how chatbots are represented, used, and interpreted in digital culture. The findings indicate that chatbots increasingly play a role in emotional and social aspects, and make important contributions to shaping people's digital experiences. Various studies highlight how chatbots can support the learning process, facilitate information navigation, and provide emotional support for their users. Overall, these findings confirm that chatbots have become a significant element in modern digital life and open new spaces for discussions about ethics, the need for more context-sensitive design, and the development of technology that centers the human experience.

Copyrights © 2026






Journal Info

Abbrev

jissi

Publisher

Subject

Computer Science & IT Education Other

Description

Jurnal Riset Sistem Informasi (JISSI) dengan 3047-9010, p-ISSN : 3047-9029 diterbitkan oleh Denasya Smart Publisher. Jurnal Riset Sistem Informasi(JISSI) memuat naskah hasil-hasil penelitian di bidang Sistem Informasi. Jurnal Riset Sistem Informasi (JISSI) berkomitmen untuk memuat artikel berbahasa ...