Borneo Educational Journal (Borju)
Vol. 8 No. 1 (2026): February (Article In Press)

The Challenges and Strategies in English Communication of UNNES 7th Semester Students during International Community Service Program (ICSP) Participation

Shafa Maria Hanurani Putri (Unknown)
Girindra Putri Dewi Saraswati (Unknown)



Article Info

Publish Date
15 Jan 2026

Abstract

This paper focuses on revealing the challenges in English communication of UNNES 7th semester students during the International Community Service Program, as well bridging unexpected cultural gaps in communication, analyzed beyond the classroom-based context to extends existing discussion on communication competence. This paper adopts a qualitative descriptive approach, with 7 participants involved. Data collection was initially conducted with an open-ended questionnaire, followed by participants being invited back for a semi-structured interview. The findings revealed the main communication challenges faced by participants, such as limited knowledge of English vocabulary, and the challenge of understanding the English accent of Malaysians. However, several strategies in overcoming communication challenges were implemented, including the use of fillers, appeal for help strategy, applying code-switching, and the use of body gesture strategy. This paper presents opinions and experiences of the participants involved, highlighting the challenges of English communication in international scope and the strategies applied. In addition, this paper suggests the necessity of exposure to English learning in real-life contexts, such as involved in international standard programs to enhance long-term communication skills

Copyrights © 2026






Journal Info

Abbrev

Borju

Publisher

Subject

Education Languange, Linguistic, Communication & Media Mathematics

Description

Borneo Educational Journal (Borju) by The Faculty of Teacher Training and Education, Widya Gama Mahakam Samarinda University, which is published twice a year in February and August. The Journal ISSN Number for online version is 2655-9323. It contains articles of research or study of Theory of ...