International Journal of Multidisciplinary Research of Higher Education (IJMURHICA)
Vol 8 No 4 (2025): (October) Theme Education, Religion Studies, Social Sciences, STEM, Economic, Tou

Employee Perspective Analysis on Optimizing Insurance Use in Occupational Safety and Health Programs

Ashaari, Taslam (Unknown)
Syahriza, Rahmi (Unknown)
Kusmilawaty, Kusmilawaty (Unknown)



Article Info

Publish Date
28 Oct 2025

Abstract

This study aims to analyze employees' perspectives on the optimization of insurance use in occupational safety and health programs at PT Kereta Api Logistik. Insurance is an important instrument in providing financial protection against the risk of work accidents and occupational diseases in a logistics company environment that has a high level of risk. This study uses a qualitative approach, with data collection using in-depth interviews with 8-12 employees involved in the occupational safety and health insurance program. Data collection techniques also include direct observation and the study of relevant documentation and documents. The results show that most employees feel protected and satisfied with the insurance benefits, especially in terms of medical expenses and work accident compensation. However, insurance coverage is not comprehensive, and the claims process is still not transparent and slow. A lack of education about the claims procedure was also found. The study emphasizes the importance of integrating insurance protection with training and strengthening the safety culture. Recommendations include expanding insurance coverage, digitizing claims, improving employee education, and collaborating with competent insurance providers. With these steps, the optimization of insurance protection is expected to support the optimal success of the Occupational Safety and Health program at PT Kereta Api Logistik.

Copyrights © 2025






Journal Info

Abbrev

ijmurhica

Publisher

Subject

Economics, Econometrics & Finance Education Engineering Languange, Linguistic, Communication & Media Social Sciences

Description

An objective of the International Journal of Multidisciplinary Research of Higher Education is to promote the wide dissemination of the results of systematic scholarly inquiries into the broad field of multidiscipline research. This journal is intended to be the journal for publishing articles ...