International Journal of Multidisciplinary Research of Higher Education (IJMURHICA)
Vol 9 No 1 (2026): (January) Theme Education, Religion Studies, Social Sciences, STEM and Economic D

Drivers of Boycott Intention and Loyalty: Evidence from McDonald’s Indonesia

Chandra, Laksmita (Unknown)
Roostika, Ratna (Unknown)



Article Info

Publish Date
12 Jan 2026

Abstract

This study examines the influence of consumer ethnocentrism, social media exposure, and perceived efficacy on boycott intention toward McDonald’s Indonesia, as well as its implications for consumer boycott loyalty. The research is motivated by the intensifying boycott movements in Indonesia following the issuance of the Indonesian Ulema Council (MUI) Fatwa No. 83 of 2023, which prohibits support for Israeli aggression. A quantitative approach was employed through an online survey of 251 active social media users exposed to boycott-related discourse. Data were analyzed using SmartPLS with the PLS-SEM method. The results reveal that consumer ethnocentrism, social media influence, and perceived efficacy significantly and positively affect boycott intention. Furthermore, boycott intention exerts a positive impact on consumer boycott loyalty. These findings highlight the critical role of national values, digital media dynamics, and collective efficacy in shaping consumer participation in boycott movements, while also reinforcing loyalty to boycott actions against McDonald’s Indonesia. The study contributes to the literature on consumer behavior and activism by demonstrating how socio-cultural and digital factors interact to strengthen boycott-driven loyalty.

Copyrights © 2026






Journal Info

Abbrev

ijmurhica

Publisher

Subject

Economics, Econometrics & Finance Education Engineering Languange, Linguistic, Communication & Media Social Sciences

Description

An objective of the International Journal of Multidisciplinary Research of Higher Education is to promote the wide dissemination of the results of systematic scholarly inquiries into the broad field of multidiscipline research. This journal is intended to be the journal for publishing articles ...