Al-Kharaj: Journal of Islamic Economic and Business
Vol. 7 No. 4 (2025): All articles in this issue include authors from 3 countries of origin (Indonesi

Loyalty, Satisfaction, and Performance: Do We Really Need Training as a Mediator?

Supriyanto (Unknown)
Abd. Kodir Djaelani (Unknown)
Abdul Wahid Mahsuni (Unknown)



Article Info

Publish Date
14 Dec 2025

Abstract

This study aims to examine the influence of loyalty and job satisfaction on employee performance and to analyze the mediating role of human resource training at CV Putra Mahkota. Using a quantitative explanatory design, all 65 employees were surveyed through questionnaires and the data were analyzed using SEM-PLS. The findings show that loyalty and job satisfaction positively and significantly affect both employee performance and human resource training, and that training itself significantly improves performance. However, human resource training does not mediate the effects of loyalty or job satisfaction on performance. These results imply that organizations should strengthen direct strategies to enhance employee loyalty and job satisfaction, while improving training programs to ensure they are more structured, continuous, and aligned with performance needs, offering valuable direction for future research and managerial practice.

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Journal Info

Abbrev

alkharaj

Publisher

Subject

Economics, Econometrics & Finance

Description

Al-Kharaj, Journal of Islamic Economic and Business is peer-reviewed journal published by program studi ekonomi syariah , Institut Agama Islam Negeri (IAIN) Palopo. Al-Kharaj focus on the research of Islamic Economic and Business. The aims of this journal is to explore and develop economic related ...