Holistics Journal
Vol. 17 No. 2 (2025): HOLISTICS JOURNAL: HOSPITALITY AND LINGUISTICS

Students’ Perceptions of Language Etiquette Learning in Professional Contexts: A Qualitative Study

Nasution, Mutia (Unknown)
Ningrum, Sulistya (Unknown)
Azzahra, Alika (Unknown)
Aprilia, Azahra (Unknown)



Article Info

Publish Date
29 Dec 2025

Abstract

This study explores students’ perceptions of learning Language Etiquette in English for Professional Purposes courses in higher education. Using a qualitative descriptive approach, data were collected through semi-structured interviews, classroom observations, and students’ reflective journals from vocational college students. The findings indicate that Language Etiquette learning enhances students’ confidence, politeness, and ability to communicate appropriately in multicultural professional contexts. Role-play, case studies, and simulation activities were perceived as particularly effective; although some students struggled to apply etiquette principles in spontaneous or formal interactions. The study concludes that integrating Language Etiquette into English instruction strengthens students’ pragmatic and intercultural competence and recommends the use of more contextualized and interactive learning activities to improve practical application.   Keywords: Language etiquette, students’ perceptions, intercultural communication, qualitative study, professional English   DOI: https://zenodo.org/records/18084645

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Journal Info

Abbrev

holistic

Publisher

Subject

Humanities Languange, Linguistic, Communication & Media Social Sciences

Description

The aim of this journal is to disseminate the conceptual thoughts or ideas and research results that have been achieved in the area of hospitality and linguistics. Holistics, particularly focuses on the main problems in the development of the sciences of hospitality and linguistics areas as follows: ...