Edukasi Elita : Jurnal Inovasi Pendidikan
Vol. 3 No. 1 (2026): Januari: Edukasi Elita : Jurnal Inovasi Pendidikan

Kualitas Pelayanan Lembaga PAUD dan Dampaknya pada Kepuasan Orang Tua

Asti Amanda (Unknown)



Article Info

Publish Date
21 Jan 2026

Abstract

Early childhood is a period of rapid growth and development in a child's life. At this stage, children begin to form the foundations of their intelligence, character, and social and emotional abilities that will influence their future lives. Therefore, early childhood education plays a very important role in providing stimulation and learning experiences that are appropriate for their stage of development. In West Sumatra Province, public awareness of the importance of early childhood education services continues to increase along with the growing number of early childhood education institutions. However, the increase in the number of institutions has not been accompanied by an improvement in service quality. Many institutions still face obstacles such as a shortage of qualified teachers, a lack of facilities and infrastructure, and low teacher welfare. This situation has an impact on the quality of services received by children and the satisfaction of parents as service recipients. The results of this study are expected to provide a deeper understanding of the importance of improving service quality as an effort to create high-quality, competitive PAUD institutions that are able to meet the expectations of the community.

Copyrights © 2026






Journal Info

Abbrev

Edukasi

Publisher

Subject

Education Languange, Linguistic, Communication & Media Mathematics Other

Description

Edukasi Elita : Jurnal Inovasi Pendidikan adalah jurnal yang ditujukan untuk publikasi artikel ilmiah yang diterbitkan oleh Lembaga Pengembangan Kinerja Dosen, Lembaga Penelitian dan Pengabdian Masyarakat Lembaga Pengembangan Kinerja Dosen. Jurnal ini adalah Jurnal Inovasi Pendidikan yang bersifat ...