<![CDATA[This paper presents the analysis and design of information technology (IT) governance for the CatatMak financial recording application developed by PT Jadi Kaya Raya Bersama. The study aims to identify weaknesses in the current IT governance, including API instability, insecure authentication, lack of monitoring and fallback systems, and the absence of integration with digital financial services. Using the COBIT 2019 framework as a reference, this research employs a qualitative descriptive approach through observation and interviews to assess governance gaps and formulate improvement strategies. The proposed design includes short-term solutions—such as API monitoring implementation, authentication enhancement, and SLA development—and long-term initiatives like financial system integration, SOP creation, and IT security team formation. Key Performance Indicators (KPI) and Key Risk Indicators (KRI) are also defined to ensure measurable evaluation of IT governance performance. The results are expected to improve system reliability, security, and operational efficiency in supporting the company’s digital transformation goals.]]>
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