International Journal of Multidisciplinary Sciences and Arts
Vol. 5 No. 1 (2026): International Journal of Multidisciplinary Sciences and Arts, Article January 2

How Digital Content Quality and Online Promotion Influence Online Purchase Decisions Through Consumer trust

Rahayu, Sri (Unknown)
Rahmadhani, Muhammad Apriliansyah (Unknown)
Kurniawan, M. Agus (Unknown)
Nugraha, Winata (Unknown)
Suriani, Uci (Unknown)



Article Info

Publish Date
27 Jan 2026

Abstract

The need to better understand the elements influencing consumers' online purchasing decisions has arisen as a result of the intense competition among online merchants brought about by the rapid expansion of digital business. Although earlier research has emphasized the significance of promotional tactics and high-quality digital material, empirical results about their relative efficacy and the function of trust in online buying situations are still contradictory. With customer trust acting as a mediating variable, this study attempts to investigate the impact of digital content quality and online promotion on online purchase decisions. Using survey information gathered from 150 online shoppers who had made purchases via digital platforms, a quantitative study methodology was used. Partial Least Squares–Structural Equation Modeling (PLS-SEM) was used to examine the data in order to evaluate the measurement and structural models. The findings show that while consumer trust has a substantial impact on online purchase decisions, online promotion has a big beneficial impact on both. On the other hand, neither customer trust nor online purchase decisions are significantly impacted by the quality of digital material. These results imply that promotional incentives and trust-building strategies are more important than content quality alone in influencing consumer purchasing behavior in fiercely competitive digital marketplaces. Practically speaking, the findings suggest that in order to improve purchase outcomes, digital companies should prioritize clear and appealing promotional techniques while also building customer trust.

Copyrights © 2026






Journal Info

Abbrev

ijmdsa

Publisher

Subject

Computer Science & IT Economics, Econometrics & Finance Languange, Linguistic, Communication & Media

Description

International Journal of Multidisciplinary Sciences and Arts is an international, multidisciplinary, peer-reviewed and open-access journal that provides a platform to produce high-quality original research, Reviews, Letters, and case reports in natural, social, applied, formal sciences, arts, and ...