Best Journal of Administration and Management
Vol 4 No 2 (2025): Best Journal of Administration and Management

Analysis of Total Quality Management (TQM) Implementation in Improving Human Resource Performance at Amanah Edu Centre Banyuwangi

Sanjaya, Liana Widasari Parawangsa (Unknown)
Ellysa, Windy (Unknown)
Astuti, Adinda Dwi (Unknown)
Soleha, Fitriatus (Unknown)
Rosyidah, Elok (Unknown)

Article Info

Publish Date
12 Jan 2026

Abstract

This study aims to analyze the implementation of Total Quality Management (TQM) in improving human resources (HR) performance at Amanah Edu Centre Banyuwangi. The research uses a qualitative approach with a case study method. Data were collected through interviews, observations, and documentation. The results show that the implementation of TQM principles, including customer focus, continuous improvement, education and training, as well as employee involvement and empowerment, can enhance the work quality, knowledge, reliability, initiative, and cooperation of HR. Therefore, TQM plays an important role in improving HR performance and the quality of early childhood education services.

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Journal Info
Best Journal of Administration and Management
Website

Abbrev

Bejam

Publisher

International Publisher

Subject

Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

Best Journal of Administration and Management is a periodical scientific journal published based on scientific journal principles aimed at publishing scientific works resulting from research, development and literature studies in the field of Administration and Management, and Scope this journal: ...