Jurnal khabar: Komunikasi dan Penyiaran Islam
Vol. 7 No. 2 (2025): Desember

Implementasi Digital Marketing Communication Pada Toko Grosir “Dapur Pintar” Dalam Meningkatkan Penjualan

Novriansyah (Unknown)
Salas, Hagi Julio (Unknown)
Marini, Marini (Unknown)



Article Info

Publish Date
31 Dec 2025

Abstract

The development of digital technology has transformed the dynamics of the retail and wholesale sectors, including how businesses promote products and interact with consumers. This study aims to analyze the implementation of digital marketing communications at Dapur Pintar Wholesale Store and its impact on increasing sales. The study used descriptive qualitative methods through in-depth interviews with store owners and regular customers, as well as direct observation of marketing activities via WhatsApp, Instagram, Facebook, and TikTok. The results show that Dapur Pintar implements promotional messages that focus on affordable prices, product quality, and visual content to attract consumer attention. WhatsApp is the most effective channel for driving conversions due to its personalized communication and rapid response. Instagram and Facebook serve as digital catalogs that strengthen awareness and purchase intention, while TikTok plays a significant role in expanding reach through viral content. However, several challenges were identified, such as inconsistent admin responses, suboptimal visual quality, price comparisons between stores, and complex inventory management. Overall, the digital marketing communications strategy contributed significantly to Dapur Pintar's sales growth.

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Journal Info

Abbrev

khabar

Publisher

Subject

Environmental Science Languange, Linguistic, Communication & Media Social Sciences Other

Description

khabar: Jurnal Komunikasi dan Penyiaran Islam adalah jurnal ilmiah yang diterbitkan oleh Program Studi Komunikasi dan Penyiaran Islam Sekolah Tinggi Agama Islam (STAI) Bumi Silampari Lubuklinggau. khabar melakukan kajian dan mempublikasikan artikel konseptual, hasil penelitian, dan tinjauan buku ...