Jurnal DIALEKTIKA : Jurnal Ilmu Sosial
Vol. 23 No. 3 (2025): Jurnal Dialektika: Jurnal Ilmu Sosial

The Role of Archive Management in Supporting Licensing Services at the Dpmptsp of East Java Province

Maria Sherena Agustine (Unknown)
Bayu Priambodo (Unknown)



Article Info

Publish Date
31 Dec 2025

Abstract

Archive management is an important part of the implementation of government administration, especially in supporting fast, accurate, and accountable licensing services. The East Java Province Investment and One-Stop Integrated Service Agency (DPMPTSP) as the agency that organizes licensing services produces a high volume of archives, thus requiring orderly archive management in accordance with archival principles. This study aims to analyze the role of archive management in supporting licensing services at the DPMPTSP of East Java Province. This study uses a qualitative approach with a descriptive research type and a case study strategy. Data were obtained through observation, interviews, and documentation studies during the implementation of internship activities. The results show that archive management plays an important role in supporting the speed of service through easy retrieval of archives, increasing service accuracy through the accuracy and consistency of licensing data, and strengthening service accountability through the availability of archives as administrative and legal evidence. However, archive management at the DPMPTSP of East Java Province still faces obstacles, especially related to limited human resources for archives, a filing system that is not yet fully uniform, and supporting facilities and infrastructure. Therefore, continuous strengthening of archives management is necessary to support optimal licensing service quality

Copyrights © 2025






Journal Info

Abbrev

piani

Publisher

Subject

Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Jurnal DIALEKTIKA: Jurnal Ilmu Sosial is open access and peer-reviewed Journal, Jurnal DIALEKTIKA is a scientific journal that contains the results of theoretical research and studies on Social Sciences and Related Discipline. Managed by Pengurus Pusat Perkumpulan Ilmuwan Administrasi Negara ...