Nomosleca
Vol. 11 No. 2 (2025): Oktober, 2025

Transformasi Media Sosial sebagai Instrumen Pemasaran UMKM di Destinasi Ikonik Surabaya

Achmad, Zainal Abidin (Unknown)
Putri, Fla Neysa Rahma (Unknown)



Article Info

Publish Date
24 Nov 2025

Abstract

Social media has become a strategic tool for MSMEs to expand their reach, increase brand awareness, and strengthen consumer interactions. Optimizing Instagram, TikTok, and Facebook enables MSMEs to attract buyers, foster loyalty, and refine strategies based on consumer feedback. Jalan Tunjungan in Surabaya serves as an iconic public space that combines historical value with modern tourist destinations and showcases MSME products. This study examines the utilization of social media as a marketing tool for MSMEs in the area, employing a qualitative case study method that incorporates observation, interviews, and content analysis. The results show that social media increases MSME visibility, expands the market, and strengthens Jalan Tunjungan's image as a center of the creative economy. Visual content based on the uniqueness of public spaces is more effective in attracting digital audiences. This study emphasizes the importance of synergizing public spaces and digital marketing to support MSME-based tourism and city identity.

Copyrights © 2025






Journal Info

Abbrev

n

Publisher

Subject

Education Library & Information Science

Description

Jurnal Nomosleca (JN) is a scientific periodical journal of Comunication Sciense, University of Merdeka Malang, which includes a variety of research in the field of communication phenomenons, the analysis of actual case studies or ideas related to the actual communications studies. The focus of ...