This study evaluates the quality of the Kampung Kopo website using the WebQual 4.0 model, which comprises three dimensions: usability, information quality, and interaction quality. A quantitative survey was conducted with 109 purposively selected respondents, and data were analyzed using multiple linear regression. Descriptive results showed that usability (4.03) and information quality (4.03) received high scores, while user satisfaction was moderate (3.41). Regression analysis revealed that all three dimensions significantly influenced satisfaction: interaction quality (β = 0.401; p < 0.001), information quality (β = 0.345; p < 0.001), and usability (β = 0.306; p < 0.001). The model was significant (F = 308.281; p < 0.001) and explained 89.8% of satisfaction variance (R² = 0.898). These findings confirm that while interaction quality has the strongest effect, all three dimensions play essential roles in determining user satisfaction. Village websites should adopt a comprehensive approach to improve usability, information quality, and interaction quality simultaneously to strengthen digital transformation at the village level.
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