Unram Journal of Community Service (UJCS)
Vol. 6 No. 4 (2025): December: In Progress

Development of Coastal Ecotourism MSMEs through Puger Beach Destination Management Training

Hendarto, Totok (Unknown)
Dharmawan, Yogantara Setya (Unknown)



Article Info

Publish Date
17 Dec 2025

Abstract

This community service program aims to strengthen coastal micro, small, and medium enterprises (MSMEs) and ecotourism development at Puger Beach, Jember Regency, Indonesia. Puger is a traditional fishing hub with growing ecotourism potential, yet it faces constraints in destination management, product innovation, digital marketing, and stakeholder coordination. Using a participatory approach, the program involved 40 purposively selected MSMEs (fish cuisine, tourist boats, beach stalls, and handicrafts) through stages of needs assessment, training, mentoring, and evaluation. Training modules covered coastal destination management, service quality, branding, and digital promotion, followed by intensive on-site mentoring and collaborative development of promotional media. Pre- and post-intervention data were collected using questionnaires, observation, and interviews. The results show improved MSME capacities in arranging business spaces, applying basic hospitality standards, and utilising social media for promotion. Tourism boat providers and food vendors reported higher visitor numbers and short-term income growth, while handicraft producers began to reposition their products for tourism markets. The program also stimulated cleaner environmental practices and stronger collaboration between MSMEs, local leaders, and village government. These findings indicate that community-based destination management training can be an effective strategy for enhancing local economic resilience while supporting sustainable coastal ecotourism.

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Journal Info

Abbrev

UJCS

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Unram Journal of Community Services (UJCS) is a scientific multidisciplinary journal published by Postgraduate Mataram University, Indonesia. It is at the national level that covers a lot of common problems or issues related to community services. The aim of this journal publication is to ...