Journey : Journal of Tourismpreneurship, Culinary, Hospitality, Convention and Event Management
Vol 8 No 2 (2025): Journey : Journal of Tourismpreneurship, Culinary, Hospitality, Convention and Ev

Digital Marketing Strategies To Increase Sales (Case Study: Warung Wikko In Bangka Belitung)

Milano, Alycia Cindy (Unknown)
Kusumaningrum, Ni Ketut Veri (Unknown)
Agustini, I Gusti Ayu Ari (Unknown)



Article Info

Publish Date
30 Dec 2025

Abstract

This study aims to analyse the digital marketing strategies implemented by Warung Wikko, a local culinary business in Pangkal Pinang, Bangka, in an effort to increase sales and maintain its existence amid increasingly competitive business competition. This study was motivated by a decline in sales turnover and limited use of digital media in promotional activities. This study uses a descriptive qualitative approach with data collection techniques in the form of interviews, observations, documentation, and distribution of questionnaires to active consumers of Warung Wikko. The theory used in this study is the AIDA (Attention, Interest, Desire, Action) model to analyse the effectiveness of digital strategies in influencing consumer purchasing decisions. The results show that Warung Wikko's digital marketing strategy has succeeded in attracting consumer attention and interest through social media, particularly Instagram and WhatsApp. However, the lack of content variety, consistency in posting, and calls to action has resulted in suboptimal desire and purchasing behaviour. This study recommends strengthening promotional content, optimising the use of digital features, and collaborating to increase market reach. A well-planned and sustainable digital strategy is expected to significantly boost Warung Wikko's sales.

Copyrights © 2025






Journal Info

Abbrev

art

Publisher

Subject

Humanities Environmental Science Languange, Linguistic, Communication & Media Social Sciences Other

Description

The publication of this journal is a scientific journal in the field of tourism studies. The manuscript can be research papers, review articles, as well as conceptual, technical, and methodological papers on all aspects includes research findings, experimental design, analysis, and recent ...