Jurnal Keperawatan Komplementer Holistic
Vol. 4 No. 1 (2026): Volume 4 No. 1 2026

Hubungan Antara Tingkat Harga Diri Tenaga Medis (Self-Esteem) Dengan Tingkat Kepuasan Pasien Yang Menjalani Rawat Jalan Di Puskesmas Jayapura Utara

Muhlis, Muhlis (Unknown)
Susanto, Wigyo (Unknown)
Febriana, Betie (Unknown)
Sejati, Waluyo (Unknown)



Article Info

Publish Date
01 Jan 2026

Abstract

High self-esteem in medical personnel will create confident, optimistic, and self-assured personnel. High self-confidence will enhance professionalism and lead to satisfactory service delivery. This study aims to determine the relationship between medical personnel's self-esteem and outpatient satisfaction at the North Jayapura Community Health Center in Papua, Indonesia. This research method used a quantitative approach with a correlational design. A sample of 30 respondents, consisting of 15 medical personnel and 15 outpatients, was selected using a total sampling technique. The research instruments were the PSQ-8 questionnaire and the Coopersmith Self-Esteem Inventory (CSEI). Data analysis used Point-Biserial Correlation. The results of the hypothesis test showed no significant relationship between medical personnel's self-esteem and patient satisfaction (p = 0.847). The correlation coefficient value was -0.055, indicating a very weak and negative correlation. While medical personnel's self-esteem is not directly related to patient satisfaction, it is an important component of a medical professional's well-being.

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Journal Info

Abbrev

jkkhc

Publisher

Subject

Nursing

Description

Jurnal Keperawatan Komplementer Holistic is an open-access peer-reviewed journal presenting timely research on all aspects of nursing that has not been published by other media Hadhe Journal is published two a ...