Jurnal Pengabdian Masyarakat dan Riset Pendidikan
Vol. 4 No. 3 (2026): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 4 Nomor 3 (Januari 202

Efektivitas Rekrutmen dan Retensi Karyawan dalam Mengatasi Turnover Dini PT Victory International Future : Penelitian

Sahira, Alan Nadia Bella (Unknown)
Aminah, Siti (Unknown)



Article Info

Publish Date
05 Jan 2026

Abstract

This study analyzes the effectiveness of recruitment processes and retention strategies in addressing early employee turnover at PT Victory International Futures, Ciputra World Surabaya branch. The study used a qualitative descriptive approach with observation techniques during a four-month internship, semi-structured interviews with new employees and internal parties, and documentation studies. Data analysis was conducted using the Miles and Huberman interactive model. The results show that high new employee turnover is influenced by recruitment that does not emphasize job fit, short initial training, an unstable performance-based compensation system, minimal adaptation assistance, and unstructured personnel administration. These findings indicate that recruitment and retention strategies are not optimal, so the study recommends strengthening selection, developing a structured onboarding program, and improving the mentoring and administration system to reduce early turnover.

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Journal Info

Abbrev

jerkin

Publisher

Subject

Humanities Education Languange, Linguistic, Communication & Media Mathematics Other

Description

Jurnal Pengabdian Masyarakat dan Riset Pendidikan is a journal on Faculty of Education. Jurnal JERKIN: Jurnal Pengabdian Masyarakat dan Riset Pendidikan is under the auspices of the Faculty of Education, Universitas Pahlawan Tuanku Tambusai. The journal is registered with E-ISSN: 2961-9890. Jurnal ...