Jurnal Ilmiah Ekonomi dan Manajemen
Vol. 3 No. 12 (2025): Desember

PENGARUH KUALITAS PRODUK DAN ONLINE CUSTOMER REVIEW TERHADAP MINAT BELI KONSUMEN PADA RIDHO BAKSO BAKWAN MALANG DI BINTARO

Adiva Salsabila (Unknown)
Irmal Irmal (Unknown)



Article Info

Publish Date
24 Dec 2025

Abstract

Abstract. This study aims to determine the effect of Product Quality (X1) andOnline Customer Review (X2) on Consumer Purchase Interest (Y) at Ridho BaksoBakwan Malang in Bintaro, both partially and simultaneously. The research methodused is the associative method with a quantitative approach and a sample of 95respondents. The results show that Product Quality has a positive and significant effecton Consumer Purchase Interest, as evidenced by the t-value (9.020) > t-table(1.661) and significance value (< 0.001) < (0.05). Similarly, OnlineCustomer Reviews also have a positive and significant effect, with a t-value(11.225) > t-table (1.661) and a significance value (< 0.001) < (0.05). Furthermore, simultaneously, both variables positively and significantly influenceConsumer Purchase Interest, as evidenced by the F-test with an F-count value (77.175) > F-table(3.094) and a significance value (< 0.001) < (0.05). This finding is reinforced by theCoefficient of Determination (R2) of 0.627, which confirms that 62.7% of the variation inConsumer Purchase Interest is explained by Product Quality and Online Customer Reviews. Keywords: Product Quality, Online Customer Reviews, Consumer Purchase Interest.

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Journal Info

Abbrev

jiem

Publisher

Subject

Other

Description

JURNAL ILMIAH EKONOMI DAN MANAJEMEN (JIEM) berfokus pada penerbitan artikel berkualitas tinggi yang didedikasikan untuk semua aspek penelitian, masalah, dan perkembangan terbaru di bidang Ilmu Manajemen. Topik dalam Jurnal ini berkaitan dengan aspek apapun dari manajemen, namun tidak terbatas pada ...