Jurnal Manajemen Pendidikan
Vol. 10 No. 4 (2025): Regular Issue (In Progress)

LITERATURE REVIEW: PENGARUH SISTEM ARSIP DIGITAL TERHADAP MUTU PELAYANAN ADMINISTRATIF DI MADRASAH DAN PESANTREN

Ma'rifah, Imroatul (Unknown)



Article Info

Publish Date
29 Dec 2025

Abstract

This study aims to analyze the impact of digital archive systems on administrative service quality in madrasah and pesantren, identifying affected service dimensions, implementation success factors, adoption challenges, and best practices for system optimization. A systematic literature review was conducted on 2020-2025 publications through Google Scholar, ERIC, Scopus, and Portal Garuda databases. From 411 identified articles, 14 high-quality studies were analyzed using thematic narrative synthesis after screening, eligibility evaluation, and methodological assessment stages.: Archive digitalization enhances five service quality dimensions: service speed, data accuracy, information accessibility, management transparency, and document security. Success is determined by leadership commitment, human resource competence, technological infrastructure, and policy support. Major challenges include limited human resources, inadequate infrastructure, resistance to change, and intergenerational digital divide. This research fills the literature gap by integrating theoretical-empirical perspectives specific to madrasah-pesantren contexts, demonstrating that administrative modernization can proceed synergistically without sacrificing traditional values, and formulating evidence-based strategic recommendations for digitalization policy development in Islamic educational institutions.

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Journal Info

Abbrev

jmp

Publisher

Subject

Education

Description

Jurnal Manajemen Pendidikan mempublikasikan hasil penelitian di bidang pendidikan: Penelitian tindakan sekolah, Penelitian tindakan kelas, Proses pembelajaran, Evaluasi Pembelajaran. Jurnal Manajemen Pendidikan ini terbit 3 periode dalam 1 tahun yaitu Bulan April, Agustus, ...