Journal of Social Science
Vol 4 No 12 (2025): Journal of Social Science

Analyzing the Use of Artificial Intelligence for Optimizing Crewing Management Systems in Indonesian Shipping Companies: A Literature Review

Andri Setiawan, Raden Novi (Unknown)
Bintari, Pramudyasari Nur (Unknown)
Ischak, Rabbani (Unknown)
Setiawan, Weli Agus (Unknown)
Octavitri, Yollanda (Unknown)



Article Info

Publish Date
27 Dec 2025

Abstract

The shipping industry relies heavily on efficient crewing management to ensure safe vessel operations and compliance with national and international regulations. In Indonesia, crewing management faces persistent challenges, including complex documentation procedures, manual data processing, high administrative workloads, and limited integration between human resource systems and operational platforms. With the rapid expansion of artificial intelligence (AI) technologies, maritime companies increasingly explore AI-based solutions to optimize decision-making, automate routine processes, and enhance overall crew management performance. This study conducts a systematic literature review to analyze the potential, limitations, and implementation models of AI within the context of crewing management systems (CMS). The result shows that AI significantly improves crew scheduling accuracy, reduces administrative workload by up to 40%, enhances regulatory compliance monitoring, and supports predictive analytics for crew performance and turnover. The study concludes that AI-enabled CMS could transform Indonesia’s shipping operations, although challenges remain in terms of digital readiness, data quality, cybersecurity, and regulatory frameworks. Recommendations are provided to support Indonesian shipping companies in adopting AI-driven crewing management solutions

Copyrights © 2025






Journal Info

Abbrev

js

Publisher

Subject

Social Sciences

Description

The Journal of Social Science (JoSS) is a double blind peer-reviewed academic journal and open access to social and scientific fields. The journal is published monthly once by Al-Makki Publisher. The Journal of Social Science (JoSS) provides a means for sustained discussion of relevant issues that ...