Journal of Scientific Research, Education, and Technology
Vol. 5 No. 1 (2026): Vol. 5 No. 1 2026

Strengthening The Psychosocial Support of The Elderly Through Empathic Communication Training for Young Volunteers at The KG Elderly Home, Kediri Regency

Fitriya, Laelatul (Unknown)
Pratikto, Herlan (Unknown)
Sa’adati, Tatik Imadatus (Unknown)



Article Info

Publish Date
29 Jan 2026

Abstract

The elderly population in Indonesia has experienced a significant increase that has complex consequences for psychosocial well-being, especially for the displaced elderly who experience disconnection from family relationships and lack of emotional support. This study aims to analyze the effectiveness of empathic communication training for young volunteers in improving psychosocial support for the abandoned elderly at the KG Elderly House, Kediri Regency.  Data collection was carried out through naturalistic observation for one week, semi-structured interviews, and Focus Group Discussions involving the elderly, young volunteers, administrators, and active volunteers. The results of the study showed that the elderly experienced loneliness, prolonged sadness, social withdrawal, and difficulty achieving ego integrity which was aggravated by the limitations of psychosocial support. Empathetic communication training for 18 young volunteers was shown to improve the quality of emotional interaction, social engagement of the elderly, and feelings of being valued and cared for. The findings integrate Erikson's theory of psychosocial development,  Lazarus and Folkman's theory of stress and coping stress  , and Bronfenbrenner's theory of ecology in understanding problems holistically. This study recommends the development of sustainable psychosocial mentoring programs, strengthening the capacity of volunteers, and cross-sectoral collaboration to improve the welfare of the marginalized elderly.

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Journal Info

Abbrev

jrest

Publisher

Subject

Computer Science & IT Economics, Econometrics & Finance Education Engineering Social Sciences

Description

FOCUS AND SCOPE JSRET (Journal of Scientific Research, Education, and Technology) encourages scientific and technological research, particularly with regard to Indonesia, but not just in terms of authorship or regional coverage of current issues. Scientists, instructors, senior researchers, project ...