Jurnal Teknik Industri Terintegrasi (JUTIN)
Vol. 9 No. 1 (2026): January

Formulasi Strategi Bisnis Model Kemitraan Mobile Selling pada UMKM: Pendekatan Matriks Internal-External (Studi: PT Tumbuh Bersama Soyanara)

Futra, Fharel Az Zihra Adhie (Unknown)
Afkar, Muhammad Riyadh (Unknown)
Harir, Jihan Azizah (Unknown)
Fadhilah, Nida Nur (Unknown)
Hasanah, Sarah Nahdiyatul (Unknown)
Husyairi, Khoirul Aziz (Unknown)



Article Info

Publish Date
03 Jan 2026

Abstract

This study analyzes the development strategy of PT Tumbuh Bersama Soyanara, a fresh soy milk distributor operating through a mobile partnership model, using SWOT analysis integrated with IFE-EFE-IE matrices. A qualitative single case study approach was employed, involving in-depth interviews with the CEO/Founder, three-day participatory observation of five partners’ operations, and internal document analysis. The findings reveal that the company is positioned in Cell V (Hold and Maintain) of the IE Matrix (IFE score 2.34; EFE score 2.43), indicating that internal weaknesses—manual recording systems, weak FIFO enforcement causing 8–12% waste, managerial response delays, and service quality inconsistencies—have not been adequately offset by institutional strengths. In response, a three-phase strategic framework is proposed: (1) operational excellence through digital transformation (months 0–6), (2) intensive market penetration via B2B partnerships and product portfolio optimization (months 6–12), and (3) customer intelligence leveraging habit-based personalization and payday-optimized bundling (months 12–24). Digital infrastructure functions as a governance mechanism that reduces information asymmetry and agency costs, thereby transforming operational weaknesses into sustainable competitive advantages. 

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Journal Info

Abbrev

jutin

Publisher

Subject

Decision Sciences, Operations Research & Management Energy Engineering Industrial & Manufacturing Engineering Mechanical Engineering

Description

Jurnal Teknik Industri Terintegrasi merupakan jurnal yang dikelola oleh Program Studi Teknik Industri Fakultas Sains dan Teknologi Universitas Pahlawan Tuanku Tambusai yang menjebatani para peneliti untuk mempublikasikan hasil penelitian di bidang ilmu teknik dan teknik industri mencakup proses ...