Journal of Sharia Business Management
Vol 4 No 6 (2025): Desember

PERILAKU BELANJA ONLINE GENERASI Z DAN DAMPAKNYA TERHADAP INOVASI SISTEM PEMBAYARAN DIGITAL

Wafiq Azizah (Unknown)
Muhammad Irwan Padli Nasution (Unknown)



Article Info

Publish Date
31 Dec 2025

Abstract

The rapid digital transformation has significantly influenced shifts in consumer behavior, especially among Generation Z, who are recognized as the most active digital and internet users in Indonesia. This study aims to analyze the relationship between Generation Z’s online shopping behavior and the development of digital payment innovations using a library research approach. A total of 25 scientific articles indexed in Google Scholar, OJS Indonesia, and DOAJ published between 2019 and 2024 were reviewed to obtain relevant insights. The findings reveal that Generation Z values speed, convenience, personalization, and security when making online purchases. These expectations have accelerated the adoption of digital payment platforms such as e-wallets, QRIS, and Buy Now Pay Later (BNPL). The increasing reliance on these payment methods does not only facilitate transactions but also supports broader digital financial inclusion across Indonesia. Furthermore, the growing demand from Generation Z encourages financial institutions and fintech companies to continuously innovate, particularly in enhancing cybersecurity features, optimizing service efficiency, reducing transaction fees, and ensuring seamless integration with e-commerce platforms. Generation Z’s online shopping behavior plays a strategic role in shaping the evolution of digital payment systems in Indonesia and will continue to influence future financial technology developments

Copyrights © 2025






Journal Info

Abbrev

jurnalmanajemenbisnissyariah

Publisher

Subject

Economics, Econometrics & Finance Social Sciences Other

Description

(INTERNATIONAL, Journal of Sharia Business Management) is dedicated to the development of scientific treasures in the field of Islamic economics and finance. Researchers and academics are given space to contribute to various studies published through this journal. The scope of the study of the ...