Humaniorum Journal
Vol 4 No 1 (2026): Jurnal Humaniorum

Analisis Kontrak Keanggotaan Gym Dalam Perspektif Hukum Perlindungan Konsumen

Hidayatullah, Syarif (Unknown)
Miharja, Marjan (Unknown)



Article Info

Publish Date
12 Jan 2026

Abstract

Indonesia’s fitness industry is rapidly growing as public awareness of the importance of exercise increases. However, many gyms impose unilateral standard contracts containing non-refund clauses, auto-debit systems, and strict cancellation policies. These practices often harm consumers, as seen in the sudden closure of Gold’s Gym Indonesia in 2025, which led to refund claims totaling Rp 4.4 billion. This study aims to analyze the form and content of standard clauses in fitness center membership contracts in Indonesia and evaluate their compliance with Law Number 8 of 1999 concerning Consumer Protection. Using a normative legal research method with a case study approach, this study combines empirical data on contract practices with legal material analysis. The findings indicate that unilateral standard contracts may be null and detrimental to consumers. Therefore, organizations such as YLKI and BPSK play a crucial role in dispute resolution, preventive education, and ensuring fair and transparent contract practices to protect consumer rights.uits.

Copyrights © 2026






Journal Info

Abbrev

humaniorum

Publisher

Subject

Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science

Description

Humaniorum Journal is an open-access journal published by Elena, published four times a year. Humaniorum Journal is a scientific publication media in the form of conceptual papers and field research related to the study of Law, Humaniora, social science, and development. The Humaniorum Journal is ...