Jurnal Ilmiah Manajemen Kesatuan
Vol. 13 No. 5 (2025): JIMKES Edisi September 2025

The Role of Human Resource Management and Business Administration in Enhancing Tourism and Regional Development: An Empirical Study in Banten Province

Basrowi, Basrowi (Unknown)
Fauzi, Fauzi (Unknown)
Efendi, Rustam (Unknown)



Article Info

Publish Date
30 Sep 2025

Abstract

This study examines the role of human resource management (HRM) and business administration in enhancing tourism development and promoting regional growth in Banten Province, Indonesia. The research is driven by the increasing contribution of tourism to local economic development and the strategic importance of HRM and administrative practices in improving service quality, organizational efficiency, and sustainable competitiveness. A quantitative approach was employed, involving a population of 5,000 business and tourism-related workers, with a proportional random sample of 150 respondents. Data were collected using structured questionnaires and analyzed through structural equation modeling (SEM) to investigate the relationships among HRM practices, business administration effectiveness, and tourism development outcomes. The results reveal that HRM practices significantly enhance administrative performance and service quality, which in turn positively influence tourism performance. The findings underscore that effective HRM strategies—including training, motivation, and performance evaluation—are crucial in strengthening business administration and advancing tourism competitiveness. This study contributes to the understanding of HRM and business administration in the tourism sector and provides practical insights for policymakers, business leaders, and tourism stakeholders aiming to foster sustainable regional development.

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Journal Info

Abbrev

jimkes

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Jurnal Ilmiah Manajemen Kesatuan (JIMKES) dikelola dan diterbitkan oleh Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) Institut Bisnis dan Informatika Kesatuan bekerjasama dengan Fakultas Bisnis dan Fakultas Vokasional IBI ...