Jurnal Manajemen, Bisnis dan Kewirausahaan
Vol. 5 No. 3 (2025): Desember : Jurnal Manajemen, Bisnis dan Kewirausahaan

The Role of Data-Driven Decision Making in Enhancing Organizational Resilience Post-Pandemic

Safrezi Fitra (Universitas Bina Sarana Informatika)
Bilgah Bilgah (Universitas Bina Sarana Informatika)
Eka Putri Handayani (Universitas Bina Sarana Informatika)
M. Mahdi Alatas (Universitas Bina Sarana Informatika)



Article Info

Publish Date
17 Nov 2025

Abstract

This study aims to analyze the role of data-driven decision making (DDDM) in enhancing organizational resilience post-pandemic. The COVID-19 pandemic accelerated the shift in decision-making processes, with many organizations transitioning to a data-driven approach to improve their ability to cope with uncertainty. This quantitative research used a survey involving 133 respondents from various organizations that have implemented DDDM. Data were collected using a questionnaire measuring the application of DDDM, organizational resilience, and the role of technology in supporting data-driven decision making. The results showed that DDDM has a significant positive impact on organizational resilience, with technologies such as big data and artificial intelligence (AI) playing a crucial role in enhancing this resilience. These findings provide practical implications that organizations need to strengthen their data-driven decision-making and develop their technology infrastructure to face future challenges. This study also contributes to the literature on the relationship between DDDM and organizational resilience in the post-pandemic context.

Copyrights © 2025






Journal Info

Abbrev

JUMBIKU

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Jurnal Manajemen, Bisnis dan Kewirausahaan (JUMBIKU) : ISSN: 2827-8682 (cetak), ISSN: 2827-8666, Jurnal Manajemen, Bisnis dan Kewirausahaan berfokus pada penerbitan artikel berkualitas tinggi yang didedikasikan untuk semua aspek penelitian, masalah, dan perkembangan terbaru di bidang Ilmu Manajemen. ...