Jurnal Akutansi Manajemen Ekonomi Kewirausahaan (JAMEK)
Vol 6 No 1 (2026): Edisi Januari 2026

Pengaruh Perceived Ease of Use, Brand Trust dan Customer Experience Terhadap Minat Pengguna Maxim diKota Medan

Salsabillah Eka Zulnawati (Unknown)
Yuli Arnida Pohan (Unknown)



Article Info

Publish Date
30 Jan 2026

Abstract

This study aims to analyze the influence of Perceived Ease of Use, Brand Trust, and Customer Experience on Users’ Interest in Maxim in Medan City using a quantitative method with purposive sampling, involving 120 respondents determined through the Lemeshow formula. Data were collected through questionnaires and analyzed with SPSS software. The results indicate that Perceived Ease of Use (t-count 2.784 > t-table 1.980; sig. 0.006 < 0.05), Brand Trust (t-count 2.063 > t-table 1.980; sig. 0.041 < 0.05), and Customer Experience (t-count 5.323 > t-table 1.980; sig. 0.000 < 0.05) each have a positive and significant effect on Users’ Interest in Maxim in Medan City. Furthermore, the F-test results demonstrate that all three variables simultaneously exert a positive and significant influence on Users’ Interest in Maxim in Medan City.

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Journal Info

Abbrev

JAMEK

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Akutansi Manajemen Ekonomi dan Keuangan di Publikasikan oleh Forum Kerjasama Pendidikan Tinggi (FKPT) yang Berisi artikel yang diambil dari penelitian di bidang Akuntansi Manajemen, Ekonomi,manajemen Bisnis, Manajemen Sumber daya Manusia, Manajemen Pemasaran, manajemen strategis, manajemen ...