Journal of Business Economics and Management
Vol. 2 No. 3 (2026): Januari - Maret

Pengaruh Live Streaming, Diskon, Dan Harga Terhadap Keputusan Pembelian Melalui Kepuasan Pelanggan Sebagai Variabel Intervening Pada Tiktok Shop Generasi Z Di Situbondo Kota

Laras N, Elok (Unknown)
Handayani, Yuniorita Indah (Unknown)
Maspufah, Hayatul (Unknown)



Article Info

Publish Date
31 Jan 2026

Abstract

This study is entitled "Live Streaming, Discounts, and Prices on Purchasing Decisions through Customer Satisfaction as an Intervening Variable in Generation Z TikTok Shop in Situbondo City". This study aims to determine the direct and indirect effects of live streaming, discounts, and prices on purchasing decisions and their influence on customer satisfaction as an intervening variable. The population in this study was 50 Gen Z respondents. This type of research uses quantitative research methods. The sampling technique used is purposive sampling. The data analysis method uses path analysis with the help of SPSS 25. The tests used are instrument tests (validity tests and reliability tests), classical assumption tests (normality tests, heteroscedasticity tests, multicollinearity tests), hypothesis tests (t tests), and Sobel tests. The results of the analysis show that live streaming does not affect customer satisfaction, discounts and prices affect customer satisfaction. Furthermore, live streaming, discounts, and prices do not affect purchasing decisions, customer satisfaction does affect purchasing decisions. Then, live streaming and discounts do not affect purchasing decisions through customer satisfaction, and prices affect purchasing decisions through customer satisfaction..

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Journal Info

Abbrev

jbem

Publisher

Subject

Economics, Econometrics & Finance

Description

Journal of Business Economics and Management (E-ISSN : 3063-8968) published by Global Sciences Publishers. The Journal of Business Economics and Management provides a forum for Students and Lecturers to explore issues and reflect on quantitative research. Journal of Business Economics and Management ...