Journal of Digital Business and Global Economy
Vol. 2 No. 1 (2026): Journal of Digital Business and Global Economy

Exploring the Role of State-Owned Enterprise Branding in Realizing Digital Sovereignty and Global Competitiveness: A Qualitative Approach through the Integrated Experience Framework within the AX–BX–CX–DX Ecosystem

Muhammad Awaluddin (Unknown)



Article Info

Publish Date
01 Feb 2026

Abstract

This study explores the strategic role of state-owned enterprise (SOE) branding in realizing digital sovereignty and strengthening global competitiveness through the AX–BX–CX–DX Integrated Experience Framework. It aims to conceptualize how audience perception (AX), brand identity (BX), customer loyalty (CX), and digital governance (DX) interact to form a sovereign and adaptive brand ecosystem. Employing a qualitative–descriptive design, the research integrates conceptual analysis with empirical case exploration of leading Indonesian SOEs such as Telkom Indonesia, Pertamina, and BRI. Data were collected through literature synthesis, document analysis, and social listening to examine public sentiment and digital narratives. The inductive–deductive analytical approach ensured coherence and interpretive depth. Findings reveal that the synergy among AX–BX–CX–DX dimensions fosters a data-driven, human-centered brand governance system that enhances national digital legitimacy. Practically, this study highlights the need for AI-driven branding, digital talent empowerment, and ESG-oriented brand storytelling to strengthen SOEs’ competitiveness and trust capital. Theoretically, it contributes to the intersection of nation branding, experience economy, and corporate diplomacy, positioning SOEs as sovereign digital ambassadors of national identity.

Copyrights © 2026






Journal Info

Abbrev

jodigbi

Publisher

Subject

Economics, Econometrics & Finance

Description

Journal of Digital Business and Global Economy (JODIGBI) is an International Journal, published since 2025. Registered with code of E-ISSN 3090-8760. JODIGBI open-access, and peer-reviewed journal dedicated to publishing high-quality research in the fields of economics and business. This journal ...