EkoBis ( Ekonomi & Bisnis )
Vol 26, No 2 (2025): JURNAL EKONOMI DAN BISNIS

Peningkatan Kinerja Pemasaran melalui Orientasi Pelanggan dan Sustainability Orientation, dengan Marketing Innovation sebagai Intervening (Studi Kasus pada UMKM Sentra Batik Kota Pekalongan)

Zaman, Arifuz (Unknown)
Amilahaq, Farikha (Unknown)



Article Info

Publish Date
25 Dec 2025

Abstract

AbstrakTujuan penelitian ini adalah untuk menguji model pengaruh orientasi pelanggan dan Sustainability orientation terhadap kinerja pemasaran melalui inovasi pemasaran. Penelitian ini mengambil sampel pelaku UMKM yang berada di Kota Pekalongan, Jawa Tengah sebanyak 100 UMKM. Metode pengumpulan data menggunakan kuesioner terbuka dan tertutup dengan skala likert 1-5 dengan teknik yang digunakan adalah Conveinence sampling. Menggunakan alat analisis aplikasi software SmartPLS 3.0 sebagai sumber pengolahannya. Berdasarkan hasil penelitian yang ada, orientasi pelanggan berpengaruh positif dan signifkan terhadap kinerja pemasaran, sustainability orientation berpengaruh positif dan signifikan terhadap kinerja pemasaran, marketing innovation berpengaruh positif terhadap kinerja pemasaran, orientasi pelanggan berpengaruh positif terhadap marketing innovation, dan sustainability orientation berpengaruh positif terhadap marketing ,. AbstractThe aim of this research is to test the model of the influence of customer orientation and sustainability orientation on marketing performance through marketing innovation. This research took a sample of 100 UMKM actors in Pekalongan City, Central Java. The data collection method uses open and closed questionnaires with a Likert scale of 1-5 with the technique used is Conveinence sampling. Using the SmartPLS 3.0 software application analysis tool as the processing source. Based on existing research results, customer orientation has a positive and significant effect on marketing performance, sustainability orientation has a positive and significant effect on marketing performance, marketing innovation has a positive effect on marketing performance, customer orientation has a positive effect on marketing orientation, sustainability orientation has a positive effect on marketing innovation.  

Copyrights © 2025






Journal Info

Abbrev

ekobis

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Ekonomi dan Bisnis (EKOBIS) is published by the Department of Management, Faculty of Economics, Sultan Agung Islamic University (Unissula) on a regular basis (every six months). The purpose of this journal is to publish the results of research in the field of management which includes: - ...