International Journal of Health Sciences
Vol. 4 No. 1 (2026): IJHS : International Journal of Health Sciences

The Impact of Emotional Intelligence Training on Nurses' Performance in Providing Nursing Care in 2025

Hutagalung, Devi Kristina (Unknown)



Article Info

Publish Date
09 Feb 2026

Abstract

Background:Nurses' performance in providing nursing care is influenced not only by technical competence but also by non-technical skills such as emotional intelligence (EI). EI helps nurses manage emotions, communicate effectively, and make decisions that support patient safety and comfort. Objective:To assess the effect of emotional intelligence training on improving nurses' performance in providing nursing care. Method:Quasi-experimental with a one-group pretest–posttest design. The sample consisted of 60 nurses (total sampling) from three treatment rooms at Hospital X who participated in a two-day EI training with 8 weeks of follow-up practice and guidance. Instruments: (1) Emotional Intelligence Scale (valid and reliable) to measure EI; (2) Questionnaire and nurse performance checklist covering aspects of communication, assessment, intervention, documentation, and ethics. Analysis used paired t-test and multiple linear regression (α = 0.05). Results:The average EI score increased significantly from 62.8 ± 8.7 to 78.4 ± 7.9 (p < 0.001). Performance scores increased from 70.1 ± 9.2 to 84.6 ± 8.1 (p < 0.001). Increased EI was positively correlated with improved performance (r = 0.68, p < 0.001). Regression showed that changes in EI explained 46% of the variance in performance (R² = 0.46, p < 0.001) after controlling for age, tenure, and education. Conclusion:Emotional intelligence training effectively improves EI and nurses' performance in providing nursing care. Recommendation: Integrate EI training into nurse competency development programs regularly.

Copyrights © 2026






Journal Info

Abbrev

IJHS

Publisher

Subject

Dentistry Health Professions Medicine & Pharmacology Nursing Public Health

Description

International Journal of Health Sciences (IJHS) is an international peer-reviewed journal published by the Association of Teachers and Lecturers throughout Indonesia. This Journal of Health Sciences is open access and aims to share and promote the quality of community services by applying science ...