<![CDATA[Abstract: This study aims to analyze the effect of workload and work stress on job satisfaction with work motivation as a mediating variable on employees of PT Bank Negara Indonesia (Persero) Tbk Makassar Main Branch Office. This study uses a quantitative approach with a survey method on 145 permanent employees as a sample selected through a purposive sampling technique. Data were collected through observation, interviews, documentation, and questionnaires, then analyzed using the Partial Least Square (PLS) method. The results of the study indicate that workload and work stress have a significant negative effect on motivation and job satisfaction, while work motivation has a significant positive effect on job satisfaction. Work motivation also acts as a partial mediating variable that weakens the negative effect of workload and work stress on job satisfaction. These findings indicate that work motivation has an important role in maintaining employee job satisfaction, so companies need to manage workload and stress proportionally and increase work motivation to achieve optimal job satisfaction.Keywords: Workload, work stress, work motivation, job satisfaction,]]>
Copyrights © 2026
