International Journal Science and Technology (IJST)
Vol. 4 No. 2 (2025): July: International Journal Science and Technology

Analysis of the Implementation of Quality Management Systems in Construction Projects central Business Disctric Batavia Pantai Indah Kapuk, Jakarta City

Hendra Hafit (Unknown)
Saputra, Rifaldi Adi (Unknown)



Article Info

Publish Date
29 Jul 2025

Abstract

This research on a building construction project in the Central Business District (CBD) Batavia PIK Jakarta aims to analyze the implementation of the Quality Management System (QMS) in the project, focusing on identifying the practices of this quality management system, the challenges faced, and its impact on project quality outcomes. The method used in this research is descriptive quantitative with a survey approach. The research results show how the effective implementation of a Quality Management System (QMS) can improve the quality of construction projects, reduce the risk of errors, and increase stakeholder satisfaction. However, challenges exist, such as a lack of understanding of QMS principles among workers and resistance to change from some parties. This research also found that top management involvement and adequate employee training are key factors in the successful implementation of the Quality Management System (QMS). Recommendations include developing continuous training programs and improving communication among all stakeholders to support more effective QMS implementation in the future.

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Journal Info

Abbrev

IJST

Publisher

Subject

Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering

Description

International Journal Science and Technology (IJST) is a scientific journal that presents original articles about research knowledge and information or the latest research and development applications in the field of technology. The scope of the IJST Journal covers the fields of Informatics, ...