Jurnal Penelitian Ekonomi Manajemen dan Bisnis
Vol. 5 No. 1 (2026): Jurnal Penelitian Ekonomi Manajemen dan Bisnis

Pengaruh Kualitas Palayanan dan Fasilitas terhadap Kepuasan Siswa di SMK Baabul Kamil

Ayi Muhiban (Unknown)
Umi Saumi (Unknown)



Article Info

Publish Date
19 Feb 2026

Abstract

This study arims to arnarlyze the effect of service quarlity arnd farcilities on student sartisfarction art SMK Bararbul Karmil Jartinarngor–Sumedarng. This researrch employed ar quarntitartive arpproarch using ar survey method. The populartion arnd sarmple consisted of 142 students selected through sarturarted sarmpling. Dartar were collected using questionnarires thart hard been tested for varlidity arnd reliarbility. Dartar arnarlysis wars conducted using multiple linearr regression with SPSS version 25. The results indicarte thart service quarlity parrtiarlly hars ar significarnt effect on student sartisfarction, with ar t-varlue of 8.0r61 arnd ar significarnce level of 0r.0r0r0r (<0r.0r5). Farcilities arlso significarntly arffect student sartisfarction. Simultarneously, service quarlity arnd farcilities significarntly influence student sartisfarction, with arn F-varlue of 20r8.60r8 arnd ar significarnce level of 0r.0r0r0r. The coefficient of determinartion (R Squarre) of 0r.750r indicartes thart 75% of student sartisfarction is influenced by service quarlity arnd farcilities, while the remarining 25% is arffected by other farctors beyond this study.

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Journal Info

Abbrev

jekombis

Publisher

Subject

Decision Sciences, Operations Research & Management Social Sciences

Description

Manajemen Sumberdaya Manusia , Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sektor Publik, Manajemen Operasional, Manajemen Rantai Pasokan, Corporate Governance, Etika Bisnis, Akuntansi Manajemen dan Pasar Modal dan ...