Jurnal Manajemen Pendidikan
Vol. 16 No. 2 (2025): Jurnal Manajemen Pendidikan

Barriers and Strategies of School Public Relations Management in Building Institutional Image and Public Trust: A Systematic Literature Review

Ifnuari, Reza (Unknown)
Haryanto, Robby (Unknown)



Article Info

Publish Date
31 Dec 2025

Abstract

Background In an increasingly competitive educational environment, schools are required to build a strong institutional image and maintain public trust. School public relations (PR) management plays a strategic role in shaping positive perceptions; however, many institutions still encounter structural and operational barriers that hinder effective implementation. Purpose This study aims to examine the strategies employed in school public relations management to strengthen institutional image and public trust, as well as to identify the key challenges that influence their effectiveness Method a qualitative approach was adopted using a Systematic Literature Review (SLR). The literature search was conducted systematically through Publish or Perish, focusing on articles published between 2021 and 2025. The selection process followed the PRISMA framework, encompassing identification, screening, eligibility, and inclusion stages. Fifteen relevant articles were selected and analyzed in depth Results The findings reveal that effective PR strategies include optimizing social and mass media, strengthening stakeholder relationships, communicating flagship programs, and developing brand image and awareness. Nevertheless, implementation is constrained by limited human resources, low digital competencies, budget restrictions, negative public perceptions, and weak internal coordination and organizational support Contribution/value This study highlights that successful school public relations management relies not only on communication strategies but also on adequate resources, strong organizational support, and proactive leadership to ensure professional and sustainable PR practices

Copyrights © 2025






Journal Info

Abbrev

jmp

Publisher

Subject

Education Social Sciences

Description

Jurnal Manajemen Pendidikan (JMP) E-ISSN: 2597-8659 is an open-access scientific journal published online through the Open Journal System. JMP published biannually, June and December by Magister Program and Doctoral Program of Education Management Universitas Negeri Jakarta. Its aim is to publish ...