Journal of Media and Communication
Vol. 2 No. 3 (2026): Januari - Maret

Fenomena Penggunaan ChatGPT sebagai Media Konsultasi Mahasiswa dalam Mengekspresikan Diri

Makatita, Ayu Amalia (Unknown)
Husein, M Iqbal (Unknown)



Article Info

Publish Date
16 Feb 2026

Abstract

The use of ChatGPT as a consultation tool has grown among university students, especially when face-to-face communication is uncomfortable due to concerns about judgment. This study aims to explore how Communication students at Pattimura University, class of 2022, utilize ChatGPT to express themselves on personal and emotional issues, using the hyperpersonal model as the conceptual framework. A descriptive qualitative approach was employed, with in-depth interviews focusing on communication patterns and students subjective experiences. Findings indicate that ChatGPT is perceived as neutral, responsive, and non-judgmental, fostering openness, a sense of security, and the ability to assess issues more clearly. Repeated interactions further enhance an intensive and reflective communication experience. These findings contribute to the field of Communication by highlighting shifts in students’ interpersonal communication patterns and demonstrating the potential of artificial intelligence as a medium for self-expression in digital communication.

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Journal Info

Abbrev

jmc

Publisher

Subject

Humanities Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Journal of Media and Communication - JMC ( E-ISSN : 3063-9581) published by Global Sciences Publishers is an international, peer-reviewed, and interdisciplinary journal devoted to the study of media and communication with Asian focuses and perspectives. We aim to promote and disseminate high-quality ...