Journal of Artificial Intelligence and Engineering Applications (JAIEA)
Vol. 5 No. 2 (2026): February 2026

Comparative Performance Analysis of Multilayer Perceptron and Long Short-Term Memory for Daily Demand Forecasting in E-Commerce Delivery Platforms

Unari, Ica (Unknown)
Martanto (Unknown)
Dana, Raditya Danar (Unknown)
Rifa'i, Ahmad (Unknown)
Hamongan, Ryan (Unknown)



Article Info

Publish Date
15 Feb 2026

Abstract

This study compares the performance of two deep learning architectures—Multilayer Perceptron (MLP) and Long Short-Term Memory (LSTM)—for daily demand forecasting on an e-commerce delivery platform. The dataset consists of 1,827 daily observations from 2020 to 2024 and includes operational, temporal, and behavioral features such as holiday indicators, promotion signals, active customers, and delivery time. Data preprocessing includes cleaning, feature engineering, scaling, and sequence generation using a 30-day sliding window. Both models were trained and evaluated using consistent experimental settings and performance metrics. The results show that the LSTM model achieves better accuracy than the MLP model, with an RMSE of 811.81 compared to 830.15, while the difference in MAE between the two models remains minimal. LSTM demonstrates superior capability in capturing temporal dependencies and reacting to rapid demand fluctuations, whereas both models face challenges when predicting sudden demand spikes. These findings indicate that memory-based models such as LSTM are more effective for highly volatile time-series forecasting in e-commerce operations. However, performance can be further improved with the addition of external variables such as real-time promotions, weather conditions, and multivariate features.

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Journal Info

Abbrev

JAIEA

Publisher

Subject

Automotive Engineering Computer Science & IT Control & Systems Engineering

Description

The Journal of Artificial Intelligence and Engineering Applications (JAIEA) is a peer-reviewed journal. The JAIEA welcomes papers on broad aspects of Artificial Intelligence and Engineering which is an always hot topic to study, but not limited to, cognition and AI applications, engineering ...