Cerdika: Jurnal Ilmiah Indonesia
Vol. 6 No. 2 (2026): Cerdika: Jurnal Ilmiah Indonesia

The Role of QMS in Improving the Efficiency of Academic Information Systems

Patabo, Muchdar Daeng (Unknown)
Pontoh, Aurelio Jansen (Unknown)
Soleman, Nadia Salsabilah (Unknown)
Kontey, Keren Hapuk (Unknown)
Rira, Angel (Unknown)



Article Info

Publish Date
18 Feb 2026

Abstract

The purpose of writing this journal is to analyze the role of the Quality Management System (QMS) in improving the effectiveness of academic information systems in higher education. Currently, academic information systems have become one of the key factors in supporting educational processes, ranging from student data management to academic administration; however, many institutions still encounter issues such as invalid data and slow processes. By implementing QMS, institutions are expected to apply quality standards that meet established requirements. In this study, a descriptive qualitative method was used with a narrative analysis technique, focusing on the application of ISO 9001 as the QMS standard. The results of the analysis indicate that consistent implementation of QMS can significantly improve the efficiency of academic information systems, both in terms of service speed and data accuracy. This analysis concludes that the integration of QMS, particularly ISO 9001-based systems, is an essential strategy for higher education institutions in establishing effective, efficient, and sustainable academic information systems.

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Journal Info

Abbrev

cerdika

Publisher

Subject

Humanities Economics, Econometrics & Finance Education Health Professions Public Health Social Sciences

Description

Cerdika: Jurnal Ilmiah Indonesia adalah jurnal yang diterbitkan sebulan sekali oleh CV. Publikasi Indonesia. Cerdika: Jurnal Ilmiah Indonesia akan menerbitkan artikel ilmiah dalam lingkup ilmu sosial, sains dan ilmu kesehatan. Artikel yang dipublikasikan adalah artikel hasil penelitian, kajian atau ...