INOVTEK Polbeng - Seri Informatika
Vol. 11 No. 1 (2026): February

Optimising Financial Transparency in the Oregon Cluster through the Development of a Web-Based System and Intelligent AI Chatbot

Tyoffadhil Haidar (Unknown)
Permata Sari, Dian (Unknown)



Article Info

Publish Date
27 Feb 2026

Abstract

Managing finances within neighborhood associations frequently encounters persistent hurdles regarding transparency and the speed of information delivery. This study develops a web-based financial platform for the Oregon Cluster, uniquely integrated with a Gemini-powered virtual assistant to enable real-time data inquiries. The novelty of this research lies in the integrated service model that pairs an automated payment gateway with conversational AI, effectively removing traditional bottlenecks in community reporting. Performance evaluation showed significant improvements compared to manual processes payment verification latency dropped by over 99.9% (from 24–48 hours to less than 10 seconds), and the time required for residents to access specific balance information was reduced by approximately 95% (from 5–10 minutes to near-instantaneous retrieval). Functional validation via Black Box Testing achieved a 100% success rate across 15 core modules. Furthermore, a System Usability Scale (SUS) evaluation with 21 respondents yielded an average score of 85.36, placing the system in the "Good" to "Excellent" category. While highly effective, feedback indicates a need to further simplify the administrative interface to reduce the treasurer's cognitive load. Overall, this integrated system markedly strengthens local financial accountability and empowers residents to monitor cash reports independently and efficiently

Copyrights © 2026






Journal Info

Abbrev

ISI

Publisher

Subject

Computer Science & IT

Description

The Journal of Innovation and Technology (INOVTEK Polbeng—Seri Informatika) is a distinguished publication hosted by the State Polytechnic of Bengkalis. Dedicated to advancing the field of informatics, this scientific research journal serves as a vital platform for academics, researchers, and ...