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Agus Tedyyana
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INOVTEK Polbeng - Seri Informatika
Published by Politeknik Negeri Bengkalis
ISSN : 25279866     EISSN : -     DOI : https://doi.org/10.35314
Core Subject : Science,
Computer Science & IT
The Journal of Innovation and Technology (INOVTEK Polbeng—Seri Informatika) is a distinguished publication hosted by the State Polytechnic of Bengkalis. Dedicated to advancing the field of informatics, this scientific research journal serves as a vital platform for academics, researchers, and practitioners to disseminate their insightful findings and theoretical developments. Scope and Focus: INOVTEK Polbeng - Seri Informatika focuses on a broad spectrum of topics within informatics, including but not limited to Web and Mobile Computing, Image Processing, Machine Learning, Artificial Intelligence (AI), Intelligent Systems, Information Systems, Databases, Decision Support Systems (DSS), IT Project Management, Geographic Information Systems, Information Technology, Computer Networks and Security, and Wireless Sensor Networks. By covering such a wide range of subjects, the journal ensures its relevance to a diverse readership interested in both the practical and theoretical aspects of informatics.
Arjuna Subject : Ilmu Komputer (semua kategori) - Ilmu Komputer (Lain-Lain)
Articles 189 Documents
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Analysis of The Influence of Information Technology on Construction Project Performance Gayuh Wakhyu Priambudi; Erick Dazki
INOVTEK Polbeng - Seri Informatika Vol. 9 No. 2 (2024): November
Publisher : P3M Politeknik Negeri Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35314/nhhx3991

Abstract

This research aims to examine the impact of information technology on the performance of construction projects, especially those focused on high-rise buildings carried out by PT QRS Development. The background of this research is based on the importance of information technology in increasing the efficiency and effectiveness of construction project management, considering the complexity and high risks involved in multi-storey building projects. This research uses a quantitative methodology with data collection carried out using regression analysis techniques. Research findings show that information technology has a positive influence, both individually and collectively, on the performance of multi-storey building construction projects at PT QRS Development. The conclusions of this research indicate that the application of information technology can increase efficiency and effectiveness in construction project management. The implication is that construction companies are advised to continue adopting and updating information technology to optimize their project performance.
Analysis of Body Posture and Mental Workload in Production Operators Using the Rapit Entire Body Assesment and Modifiet Cooper Harper Methods Prayoga Dwi Firmansyah; Boy Isma Putra
INOVTEK Polbeng - Seri Informatika Vol. 9 No. 2 (2024): November
Publisher : P3M Politeknik Negeri Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35314/jydtgg04

Abstract

Muscle fatigue can cause problems or musical symptoms. The problem of musculoskeletal can be affected by such factors as energy, posture, action over and over - again, and longer working hours, with a 20% delay production percentage. It aims to analyze the body posture and mental workload on the production operator. The study's sample removal was made of 15 production operators at the XYZ corporation. The purpose of the study is, to know the impact of body posture, evaluate the risk factors of less-ergonomic working posture, and know the category of mental workload experienced by production operators at the XYZ pt. The data analysis techniques used in this study are Reba and MCH analysis. Research results by using the Reba method score 7 which means moderate risk work if carried on a long period, and changes need to be made immediately. On MCH methods obtained underload job classifications on purging and refining activities, installment of the plate, end of the plate, final fitting, casting, finishing, shipping, release of the product, PC strand cutting, and removal of the product. Whereas an optimum classification load on the scrounging activities section. Overload classification is the installation, spiral, and PC strand, and early 20% stress.
Application of Customer Relationship Management Methods for Curtains Sales at Nuel Jaya Curtains Web-Based Yohana Dela Vega; Afrisawati Afrisawati; Chitra Latiffani
INOVTEK Polbeng - Seri Informatika Vol. 9 No. 2 (2024): November
Publisher : P3M Politeknik Negeri Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35314/jazdcm31

Abstract

Web-based curtain sales information system by implementing Customer Relationship Management (CRM) is needed to maintain the stability of existing customers and expand new customers so that sales can continue to increase This study aims to analyze how the application of customer Relationship Management methods at Nuel Jaya Curtains effectively and efficiently in managing relationships with customers, so as to increase sales and customer loyalty. This study uses a qualitative approach with data collection techniques, namely observation, interviews and literature studies, this study evaluates how CRM can make it easier for customers to see products, purchase products, manage customer data, carry out promotional activities, increase more sales, increase profitability at Nuel Jaya Curtains, provide satisfaction to customers about the products offered and features that make it easier for customers. The results showed that the implementation of a web-based CRM system increases the efficiency of managing customer data, improves communication, and supports a more effective sales strategy. These findings emphasize the need for continuous development of CRM systems to maintain competitiveness in the market. Continuous development of CRM systems is essential to maintain competitiveness in a competitive market. In business practice, this means that companies must continuously innovate and adapt their CRM systems to changing customer needs and preferences.  
Analysis of IT Helpdesk Ticketing System on Alibaba Cloud Elastic Compute Service Putra Wahyudi Akbar; Fatoni Fatoni; Ilman Zuhriyadi; Aan Restu Mukti
INOVTEK Polbeng - Seri Informatika Vol. 9 No. 2 (2024): November
Publisher : P3M Politeknik Negeri Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35314/9hwv1e47

Abstract

The IT Helpdesk Ticketing System is an application developed for managing IT technical complaints at Siti Khadijah Islamic Hospital, Palembang. The hospital faces issues due to the absence of a system to record and track complaints from various units to the IT division in an organized manner. To address this, the IT Helpdesk Ticketing System web application was created to facilitate reporting IT problems and assist the IT division in monitoring and addressing reports. This application is deployed on Alibaba Cloud ECS (Elastic Compute Service), chosen for its flexible virtual server performance. The study will analyze Alibaba Cloud ECS’s effectiveness in supporting the IT Helpdesk application. Blackbox testing results indicate that the application meets all specified functional requirements, with features performing as expected and no functional errors. Apache JMeter testing on Alibaba Cloud ECS showed an average throughput of 1.6 Mbps, a sample response time of 25,991.5 ms, and latency of 74,576 ms. Average utilization results are CPU Utilization at 96.97%, Memory at 87.11%, disk read at 7.86 MB/s, and write at 3.83 MB/s. The study employs the NDLC (Network Development Life Cycle) and web engineering methods.
Prototype Implementation of It Business VPS and Web Hosting Services as a Research Laboratory for Bina Darma University Suryayusra; Reyhan Achmad Alfarizhi; Fatoni; Tamsir Ariyadi; Maria Ulfa
INOVTEK Polbeng - Seri Informatika Vol. 9 No. 2 (2024): November
Publisher : P3M Politeknik Negeri Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35314/syx1bj02

Abstract

In today's digital era, the need for flexible and reliable IT infrastructure is increasing, especially in the education and business sectors. This research aims to develop a prototype of VPS (Virtual Private Server) and web hosting services as a research laboratory as well as IT business services at Bina Darma University. This service is designed not only to support student research, but also as an IT business model that offers hosting solutions that can be customized according to customer needs. The main objective of this research is to create a digital infrastructure solution that allows students to learn and practice in server management and hosting directly, while developing a market-ready IT hosting business service. This prototype is expected to provide a stable and secure research environment, as well as a potential IT service business model. This research utilizes an action research methodology, which involves a cycle of planning, development, performance testing, and evaluation. Testing includes performance, security, and operational cost analysis, as well as case studies of VPS service implementation in academic and business environments. Evaluation was conducted based on feedback from service users. The results of the research are expected to have a significant impact on the development of IT hosting businesses in academia and industry, as well as improving students' practical skills in digital infrastructure management.  
Usability Testing of the TUS MART Website by Measuring the Customer Satisfaction Index using the WebQual Model Norma Septin Nurlaela; Rizqa Amelia Zunaidi; Huki Chandra; Perdana Suteja Putra; Hawwin Mardhiana; Sri Hidayati
INOVTEK Polbeng - Seri Informatika Vol. 9 No. 2 (2024): November
Publisher : P3M Politeknik Negeri Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35314/587tg046

Abstract

Perkembangan pesat teknologi informasi telah mempermudah berbagai tugas bagi pengguna, khususnya melalui akses internet yang lebih mudah via telepon seluler. Lonjakan pengguna internet mobile sebagian besar dipicu oleh popularitas platform media sosial yang berfungsi sebagai aplikasi pertemanan virtual. Selain itu, media sosial juga berfungsi sebagai alat promosi, termasuk untuk mempromosikan aplikasi belanja daring, yang turut berkontribusi pada peningkatan transaksi e-commerce di Indonesia. Aktivitas hidroponik dan akuaponik di Telkom University Surabaya juga telah berkembang dan memasuki tahap panen produk, sehingga diperlukan sebuah platform untuk menjual produk-produk tersebut. Sebuah platform belanja daring dipilih untuk memasarkan produk-produk Telkom University Surabaya, memungkinkan konsumen untuk berbelanja kapan saja dan di mana saja. Platform ini, yang dikembangkan oleh Telkom University Surabaya, disebut TUS MART. Saat ini, TUS MART masih berada pada tahap pengembangan prototipe dan memerlukan uji usabilitas menggunakan Konsep WebQual. Temuan dari penelitian ini menunjukkan bahwa nilai Customer Satisfaction Index (CSI) untuk layanan TUS MART adalah 85,99%, yang mengindikasikan tingkat kepuasan yang tinggi di antara penggunanya.
Implementation of VPN Using the PPTP Method to Access CCTV Monitoring Data at the Bukit Raya District Office Tiara Dwi Kharisma
INOVTEK Polbeng - Seri Informatika Vol. 9 No. 2 (2024): November
Publisher : P3M Politeknik Negeri Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35314/bjj0th11

Abstract

Bukit Raya District faces challenges in monitoring activities across five scattered sub-districts, as well as employees frequently being absent from the office during working hours. To address this issue, the installation of a CCTV system is crucial for monitoring employee performance and office activities. However, remote access to CCTV data is not yet available. This study aims to implement a VPN using the PPTP (Point to Point Tunneling Protocol) method to allow CCTV monitoring data in sub-district offices to be securely and stably accessed from the district office. PPTP was chosen due to its cross-platform support and ease of configuration and maintenance. The implementation was carried out in two sub-districts, Tangkerang Selatan and Simpang Tiga. The results indicate that the PPTP VPN successfully connected the district office to these sub-districts, enabling secure remote access to CCTV data. Quality of Service (QoS) testing demonstrated network performance improvements in terms of throughput, packet loss, delay, and jitter. Therefore, this system effectively enhances operational efficiency and security in Bukit Raya District.
Prediction of Student Satisfaction with Lecturer Performance in the Informatics Engineering Study Program at Ngudi Waluyo University Using the C4.5 Algorithm Noviyana Dwi Herlinda; Abdul Rohman
INOVTEK Polbeng - Seri Informatika Vol. 9 No. 2 (2024): November
Publisher : P3M Politeknik Negeri Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35314/x8h05w94

Abstract

The rapid development of the times has made the world of education face very tough challenges. Very tight competition makes every college must pay more attention and improve the quality of education including the quality of lecturers as the party that produces or provides educational services to students. Lecturers who have good performance can also increase students' enthusiasm for learning and improve the quality of their learning outcomes. For this reason, predicting student satisfaction with lecturer performance is very important for development. This research was conducted with data mining techniques using the C4.5 algorithm with the aim of knowing the accuracy level of the C4.5 algorithm and in order to help universities to find out student satisfaction with lecturers so that they can continue to improve the quality of academic services received by their students. The C4.5 algorithm is one of the data mining classification methods whose results are in the form of decision tree patterns/models and decision rules. This research produces accuracy results of 95.26%, class recall of 98.09%, and class precision of 96.86%. These results show high accuracy because the rules or rules produced are close to 100% and the C4.5 algorithm can predict data correctly and close to the actual value.
Systematic Literature Review of Cloud Computing Adoption Perdly Setiawan; Raihan Shidqi Putrandi; Imelda Imelda
INOVTEK Polbeng - Seri Informatika Vol. 9 No. 2 (2024): November
Publisher : P3M Politeknik Negeri Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35314/74fzvf09

Abstract

In the current rapidly growing digital era, cloud computing is a technology that plays a significant role in digital transformation in various industrial sectors. Cloud computing brings several advantages such as high scalability, cost efficiency, flexibility, easy accessibility, collaboration enhancement, more effective data backup and recovery, and automatic software updates. However, the adoption process faces numerous challenges and complex considerations, such as data security, privacy, regulatory compliance, and integration with existing systems. This research employed a systematic literature review (SLR) method to collect, analyze, and synthesize various studies on cloud computing adoption. The results are expected to provide comprehensive guidance for practitioners and researchers in understanding the dynamics of cloud computing adoption, as well as recommendations for organizations to establish more informative and strategic decisions in implementing this technology to improve their competitiveness and operational efficiency.
User Interface and User Experience Design for TUS Mart Sales Report Dashboard Using Design Thinking Method Norma Novika; Perdana Suteja Putra; Rizqa Amelia Zunaidi; Sri Hidayati; Hawwin Mardhiana; Huki Chandra; Ali Akbar Nafis
INOVTEK Polbeng - Seri Informatika Vol. 9 No. 2 (2024): November
Publisher : P3M Politeknik Negeri Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35314/dc6gwz52

Abstract

Digital technology is now increasingly developing in the sales sector, facilitating various activities, including buying and selling transactions. One important technology is the dashboard, which is used by buyers to place orders and by sellers to manage transactions and products. Telkom University Surabaya has developed an online shopping platform, TUS Mart, to market hydroponic and aquaponic products that are ready for harvest. In addition to functioning as a sales tool, TUS Mart also needs a dashboard to monitor and manage product stocks more efficiently. This dashboard development research involves several stages, such as understanding user needs through interviews and System Usability Scale (SUS), defining problems, generating solution ideas, and developing prototypes. Testing the prototype with SUS showed an average score of 53.125, indicating marginal performance with an “OK” rating. The findings highlight the need for improvements to the dashboard design to increase user satisfaction. This research also emphasizes the importance of the Design Thinking approach in creating design solutions centered on user needs and improving user experience in online sales systems.

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