Southeast Asia Journal of Graduate of Islamic Business and Economics
Vol. 4 No. 3 (2026): January

Mediation Model Of Job Satisfaction In The Relationship Between Digital Competence, Work Motivation, And The Performance Of Civil Servants

Rima Santy (Unknown)
Djatmiko Noviantoro (Unknown)
Nasir (Unknown)



Article Info

Publish Date
31 Jan 2026

Abstract

This study aims to analyse the effect of digital competence and work motivation on the performance of Civil Servants (ASN) with job satisfaction as a mediating variable at the Regional Secretariat of South Sumatra Province. The study uses a quantitative approach with an explanatory design. The research sample consisted of 85 ASNs selected through stratified random sampling from a total population of 553 employees. Data analysis was performed using Partial Least Squares–Structural Equation Modelling (PLS-SEM) with the assistance of SmartPLS 4. The results showed that digital competence and work motivation had a positive and significant effect on job satisfaction (β=0.342; p<0.001 and β=0.428; p<0.001). Digital competence and work motivation also have a significant effect on civil servant performance (β=0.246; p=0.007 and β=0.287; p=0.002). Job satisfaction was found to have a significant effect on civil servant performance (β=0.445; p<0.001) and partially mediated the relationship between digital competence and work motivation on performance. The research model showed strong predictive power with an R² value of 0.871 for job satisfaction and 0.724 for civil servant performance. These findings confirm that improving digital competence and work motivation must be integrated with strategies to increase job satisfaction in order to encourage optimal civil servant performance in the era of digital transformation in government

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Journal Info

Abbrev

SAJGIBE

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Jurnal SAJGIBE terbit tiga kali setahun. Artikel harus ditulis dalam bahasa Inggris dan Indonesia, jurnal peer-review, dan mengkhususkan diri pada Ekonomi Islam. Semua makalah, artikel penelitian yang masuk ke jurnal online ini akan direview oleh 2 (dua) reviewer. Setelah naskah dikirimkan oleh ...