Proceeding ISETH (International Summit on Science, Technology, and Humanity)
2025: Proceeding ISETH (International Summit on Science, Technology, and Humanity)

Strengthening Organizational Culture through Total Quality Management: A Moderated Model of Transformational Leadership

Wulandari, Herlina Tri (Unknown)
Harsono, H (Unknown)
Indri, I (Unknown)



Article Info

Publish Date
05 Feb 2026

Abstract

This study has a purpose to analyze the influence of the application ofTotal Quality Management (TQM) in strengthening organizational culture in vocational education, with transformational leadership as a mod-erating variable. This study was motivated by the challenges faced by SMK Negeri 4 Klaten in developing a culture of caring, contributing, and collaborating to improve school performance and graduate readiness. Employing a quantitative cross-sectional design, data were accumulated from 307 respondents consisting of teachers, staff, and students through a structured questionnaire that measured Total Quality Manage-ment (TQM), organizational culture, also transformational leadership. Structural Equation Modeling (SEM) with AMOS was utilized to appraise the direct and moderating effects, preceded by validity and reliability testing utilizing Confirmatory Factor Analysis, Composite Reliability, also Average Variance Extracted. The results showed that the application of Total Quality Management (TQM) significantly and positively influ-enced organizational culture, and transformational leadership also unfolded a significant positive effect. Furthermore, transformational leadership strengthened the relationship between Total Quality Management (TQM) and organizational culture, confirming its moderating role in internalizing quality values throughout the school environment. This study adds to the treatise on quality management in education by integrating Total Quality Management (TQM) and transformational leadership in the realm of vocational schools. Practically, the findings offer recommendations for school leaders to enhance quality improvement efforts by strengthening leadership capacity and instilling a culture of caring, contribution, and collaboration. These concepts are valuable for policymakers in designing quality assurance strategies that combine managerial systems with leadership-driven cultural development.

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Journal Info

Abbrev

iseth

Publisher

Subject

Computer Science & IT Engineering Medicine & Pharmacology Social Sciences Other

Description

The International Summit on Science, Technology and Humanity (ISETH) is organised by Universitas Muhammadiyah Surakarta. This summit aims to provide a platform for researchers and academics to share their research findings with others and meet lecturers and researchers from other institutions and to ...