JURNAL AKADEMIK EKONOMI DAN MANAJEMEN
Vol. 3 No. 1 (2026): JURNAL AKADEMIK EKONOMI DAN MANAJEMEN 

PENGARUH KUALITAS PELAYANAN DAN FASILITAS SEKOLAH TERHADAP KEPUTUSAN SISWA MEMILIH SEKOLAH PADA SMK WIYATA MANDALA KOTA BOGOR

Anis Kharimah Yulianti (Unknown)
Purwanti Purwanti (Unknown)



Article Info

Publish Date
07 Mar 2026

Abstract

This study aims to determine the influence of service quality and school facilities on students' decisions in choosing SMK Wiyata Mandala in Bogor City, both partially and simultaneously. The research method used is an associative quantitative approach. The population in this study was 551 students of SMK Wiyata Mandala in Bogor City for the 2023-2024 academic year. The sampling technique used was purposive sampling with the Slovin formula. A total of 85 respondents were recruited. Data analysis methods used included instrument testing consisting of validity testing, reliability testing, classical assumption testing consisting of normality testing, multicollinearity testing, heteroscedasticity and autocorrelation testing, multiple linear regression testing, correlation coefficient testing, hypothesis testing consisting of partial t-tests and simultaneous f-tests, and coefficient of determination testing. The results of the study indicate that service quality has a positive and significant effect on student decisions with the regression equation Y = 10.479 + 0.747X₁ and a calculated t value of 10.687 which is greater than the t table of 1.989. School facilities also have a positive and significant effect on student decisions with the regression equation Y = 4.736 + 0.885X₂ and a calculated t value of 15.168 which is greater than the t table of 1.989. Simultaneously, service quality and school facilities have a positive and significant effect on student decisions with the regression equation Y = 3.114 + 0.228X₁ + 0.697X₂ and a calculated F value of 126.877 which is greater than the F table of 3.10. The R-square value (coefficient of determination) was 0.756, indicating that service quality and school facilities collectively contributed 75.6% to student decision-making, while the remaining 24.4% was influenced by other factors not examined. Based on these findings, it can be concluded that improving service quality, and particularly school facilities, is a crucial strategy for SMK Wiyata Mandala, Bogor City, to increase student interest and decision-making.  

Copyrights © 2026






Journal Info

Abbrev

jaem

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

JURNAL AKADEMIK EKONOMI DAN MANAJEMEN (JAEM) berfokus pada penerbitan artikel berkualitas tinggi yang didedikasikan untuk semua aspek penelitian, masalah, dan perkembangan terbaru di bidang Ilmu Manajemen. Topik dalam Jurnal ini berkaitan dengan aspek apapun dari manajemen, namun tidak terbatas pada ...