This study examines the utilization of technology in learning at SDN 11 Koto Baru, which faces various challenges related to infrastructure, teachers' digital skills, and support from parents and the community. The aim of this research is to identify the factors hindering the integration of technology in education and provide practical recommendations to enhance the use of technology in elementary schools. A qualitative approach with a case study design was employed, collecting data through in-depth interviews, observations, and school document analysis. The findings indicate that limitations in technological devices, unstable internet connections, lack of teacher training, and insufficient support from parents hinder the effectiveness of technology use. The conclusion suggests that investment in technological infrastructure, continuous teacher training, and increased parental involvement are necessary to support technology-based learning. This research contributes to the development of more inclusive and technology-based educational policies at the elementary school level.
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