This study analyzes user needs in the design of an adaptive inventory system utilizing the Empathize-Define-Ideate (EDI) methodology from the Design Thinking framework. The research begins by identifying existing obstacles in inventory management through comprehensive observation and structured interviews with key stakeholders, including inventory staff, warehouse managers, and system users. By deeply understanding the user experience, various pain points such as inaccurate manual records, limited real-time monitoring, and inefficient reporting mechanisms were uncovered. In the Define stage, these findings were synthesized into core problem statements, mapping both functional and non-functional needs that must be addressed to optimize system performance and usability. Subsequently, the Ideate phase facilitated brainstorming sessions with users and developers to generate innovative solution ideas, ranging from streamlined digital recording features, automated stock notifications, to intuitive data visualization dashboards. The iterative nature of the EDI approach ensured that proposed solutions aligned closely with user requirements and organizational goals. The results of this study demonstrate that the application of the EDI methodology directly led to significant improvements in system usability, data accuracy, and overall user satisfaction as reflected in stakeholder feedback and usability test scores. This comprehensive approach not only enables the development of a more effective and adaptable inventory management system but also sets a strong precedent for user-centered design practices in similar information system development projects
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