Journal Publicuho
Vol. 8 No. 2 (2025): May - July - Journal Publicuho

STUDI JOB BURNOUT PADA PERSONIL SATUAN TUGAS LALU LINTAS DI TINGKAT POLDA

Prayudha Dharma (Departemen Sumber Daya Manusia, POLRI)
Retno Kusumastuti Hardjono (Departemen Administrasi Publik dan Pengembangan SDM, Universitas Indonesia)



Article Info

Publish Date
19 Jul 2025

Abstract

A task force is an additional duty imposed on traffic personnel with density and workload that exceeds routine duties in maintaining security, order, and traffic flow in certain important situations. Serious attention to this issue is needed to anticipate job burnout that can potentially damage the quality of service and personnel actions to society that impact on institutional reputation. Therefore, this study aims to examine and analyse various factors that affect job burnout, such as job stress, leader-member exchange (LMX), and co-worker support. As many as 89 personnel participate in the term to respond to proposed G-form questionnaires. Then, the data was analysed through Smart-PLS Software and the Two-Stage calculation method to test the moderating effects of co-worker support. The result shows that the direct effect of job stress significantly affects job burnout, but that effect could be weakened strongly by the moderating effect of co-worker support. Further, LMX also has a significant direct effect on job burnout, but the moderating effect of co-worker support on those relationships could substitute for the effect of LMX on job burnout.

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Journal Info

Abbrev

journal

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media Social Sciences

Description

Aim Journal Publicuho is a double-blind peer-reviewed publication that aims to disseminate all information that contributes to the understanding and development of the study of public administration and public policy and social issues through the publication of research articles or critical reviews. ...